Introduction
Racool Chatbot respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with our Facebook Page and Messenger chatbot.
Information We Collect
• Public profile information (name, profile picture, user ID) when you interact with our chatbot.
• Messages you send to the chatbot (keywords, questions, or requests).
• Page-related data (Page ID, Page name) to connect and manage chatbot functions.
How We Use Information
• To provide automated responses and deliver requested information.
• To improve chatbot functionality and user experience.
• To verify Page ownership and connect chatbot services.
Data Sharing
• We do not sell or share your personal information with third parties.
• Data is only used internally for the purposes described above.
Data Security
• We take reasonable measures to protect your information from unauthorized access.
• Access tokens and API data are stored securely and not shared publicly.
User Rights
• You may stop interacting with the chatbot at any time.
• You may request deletion of your data by contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us via our Facebook Page inbox.